Why is my energy bill high?
Answer three quick questions. We separate how much you use, what you pay per unit, estimated readings and your payment amount, and show the three things to check first.
Add figures from your bill (optional)
Unit rates are compared with the Direct Debit price cap for your region. Unknown answers are fine.
Three things to check
Do this first
Give your supplier an up-to-date meter reading
Your bill should say whether it used an actual, smart or estimated reading. If it was estimated, send a reading.
Work out usage from readings →Worth checking
Find your annual kWh
Your bill or online account usually shows how many kWh you used in the last year. That tells you whether the problem is how much you use or what you pay for it.
Or work it out from readings →Worth checking
Check your Direct Debit against your use
A high monthly payment is not always a high bill. Your payment depends on your expected use, the time of year and any credit or debt on the account.
Check your Direct Debit →